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RYOBI

Frequently asked questions

Before and after your order

When will my order arrive?

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.

Which carrier is used?

The listed Standard shipping carrier is USPS. The shipping origin is 18558 Gale Ave, Rowland Heights, California, 91748, United States.

Can I return an item?

Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.

How is the order fulfilled?

No third-party fulfillment partner

Is there a restocking fee?

No restocking fee is charged for eligible returns.

Who pays return shipping?

We provide prepaid return shipping for all approved returns.

How can I contact the store?

Email support@crafyan.it.com or call 6268188842. Support availability is Weekdays 9 AM to 5 PM.